Kingston Telephone Fundraisers

The work

Being a Telephone Fundraiser is not just about using the telephone and asking for money. It’s about reaching out and connecting with people to raise awareness, and represent some of the worlds leading charitable organisations including the NSPCC, Oxfam, CRUK and Barnardos. As a Fundraiser, you will be working in one of our vibrant, professional but social Campaign Centres.

Pell & Bales is an award winning Telemarketing Agency, who have over the last 15 years, raised over £400 million for charitable causes.

Commitment

We require a minimum commitment of 3 months and work a minimum of 14 hours each week.

Shifts & hours

We have a large number of set shift patterns available. Please speak to one of the team for more details.

Pay

Grade
Day rate
Day rate incl. holiday pay

Probation
£6.50
£7.16

Level 1
£7.00
£7.71

Level 2
£7.50
£8.26

Level 3
£8.00
£8.80

Recruitment Process

The first stage of our interview process is a telephone interview. If you successful, we will invite you to on of our comprehensive Assessment Centres. This will involve some role-playing and various relevant Competency exercises. To all of our Assessment Centres you must bring the following:

C.V and completed Application Form ( click here for Application Form )
proof of ID (with photo) – e.g. passport, driver’s licence
an official document showing your National Insurance number.

Training

As the final stage of our selection process, comprehensive training is provided for all successful candidates.

We have 1 Induction that is run weekly

Thursday 10-6.30pm
Sat 10-6.30pm

Training payment

Training is paid at a flat rate of £5.52 per hour.

If you are not successful at training, you will still be paid, provided you have attended all days and have been on time throughout.

Payment for training will take place when a minimum of 4 weeks’ employment (with at least 24 hours’ work) has been completed, in the nearest month-end payroll following completion of the 4th week.

Briefings

Once you have completed training we will invite you to a client and campaign briefing, after which you will be ready to start fundraising on the telephone. Briefings may take place during weekday afternoons; you may find your choice of briefing is limited if you are never available at those times.

Where we are

The location for Training and Assessments is at our Kingston office. Kingston Hall Road is the road that Kingston College is situated on. Please contact us for more details.

Dress code

Our dress code is smart casual. Jeans and trainers in the evenings or at weekends only, please.

Application

If interested call 0208 4811071 or e-mail smaouhoub@pellandbales.co.uk

RECRUITMENT OPEN DAY Tuesday 12th February 12.30pm - 8pm

To be held at our Kingston Campaign Centre, Drapers Court, Kingston Hall Road, Kingston, KT1 2AG

We are holding an Open Day on Tuesday 12th February between 12.30-8pm, and will be runnning presentations throughout the dayand will be delighted if you could attend and find out more about these vacancies. If you have any questions regarding the Open Day or Pell & Bales please do not hesitate to contact us on 0208 4811071